Take a front seat to your vehicle inspection
A big part of any repair job is diagnosing the problem. We want you to be included in the process and well informed on any repairs we propose for your vehicle.
Our technicians will record a short video demonstrating any faults discovered during your vehicle inspection—assessing the probable causes, and explaining the extent of any work required.
You will then receive a link via text message to watch the inspection video on your phone. There is no app to install, and no fuss.
“There is no app to install, and no fuss.”
Manage your quote
You may also receive a fully itemised quote for the proposed work, which will appear below your inspection video. With one or two clicks you will be able to "Approve All", "Decline", or approve individual items—putting you in complete control.
Once we have your approval, we can get straight to work on your vehicle. No need for calls that interrupt your day. Pure convenience.
“No need for calls that interrupt your day. Pure convenience.”
Why we choose CitNow
One of our key concerns as an independent garage is transparency. CitNow ("see it now") is a great tool for us to show our customers exactly what we have found on their vehicle and why it may require attention.
Vehicle inspection videos aid our technicians in clearly communicating the issues they find, and give visual proof of the true condition of the vehicle.
The ability to quote customers directly and receive job approval through CitNow is a bonus convenience for us and the customer.
What our customers are saying
We have been using CitNow at Riverside Garage for a while now, and it is proving highly popular with our customers. They tell us it brings them great peace of mind to see first-hand what the mechanic has found, and work required is explained more clearly.
How to get a CitNow video
You can request one for free but we will generally record a CitNow video for any issue we find on your vehicle during an inspection. We perform a full vehicle inspection as part of any service.